TERMS & CONDITIONS

Auto Armor is a sole proprietorship business owned and operated by Guneet Singh Chadha.

Business Address:
Shop No. 6, 473, S. V. P. Road, Charni Road, Girgaon, Mumbai, Maharashtra, India.

GSTIN: 27BARPC0922K1ZN
Email: hello@autoarmor.in
Customer Support: +91 9967763455

In these Terms & Conditions, “Auto Armor”, “we”, “us” and “our” refer to the business operated by Guneet Singh Chadha. “You” and “customer” refer to any person accessing our website or purchasing our products.

Auto Armor sells automotive accessories and related products through its website.

We make reasonable efforts to ensure that product descriptions, images, specifications, colours and other information displayed on our website are accurate. However, minor variations in colour, appearance or finish may occur due to photography, lighting, screen settings or manufacturing processes.

Certain Auto Armor products, including car body covers, are vehicle-specific. The fitment of such products depends on the vehicle make, model and year selected by the customer at the time of purchase.

For vehicle-specific products, you are responsible for providing accurate vehicle information when placing your order.

Before completing your purchase, please carefully check the:

• Vehicle make
• Vehicle model
• Model year
• Variant or other vehicle details, where applicable

If you select the wrong vehicle, model or year, the resulting product may not fit your vehicle correctly.

If you are unsure about which product or fitment to select, please contact our customer support team before placing your order.

Our policies relating to incorrect vehicle selection and incorrect fitment supplied by Auto Armor are set out in our Returns & Support Policy.

All orders are subject to product availability.

If a product becomes unavailable after you place an order, we will contact you and may offer an alternative product, a revised delivery timeline, or a refund, as applicable.

All product prices displayed on our website are in Indian Rupees (INR).

Unless otherwise stated, applicable taxes are included in the price displayed to customers.

Auto Armor reserves the right to change product prices, offers, discounts and promotions at any time. Any price change will not affect an order that has already been accepted and confirmed by us.

In the event of an obvious pricing error on the website, Auto Armor reserves the right to cancel the affected order and provide a refund of any amount already paid.

When you place an order, you are making an offer to purchase the selected product.

An order confirmation sent by email, SMS or other communication confirms that we have received your order. It does not necessarily mean that the order has been accepted for fulfilment.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent or unauthorised transactions
• Incorrect or incomplete customer information
• Delivery restrictions or serviceability issues
• Other circumstances where fulfilment is not reasonably possible

If we cancel an order after payment has been received, the applicable amount paid for that order will be refunded.

Auto Armor currently accepts prepaid orders only.

Payments are processed through authorised payment partners, including Razorpay. Auto Armor does not directly store your complete payment card details.

An order will generally be processed after successful payment confirmation.

Auto Armor offers free shipping across India, subject to courier serviceability.

Orders are generally dispatched from our warehouse in Mumbai within 1–2 working days after order confirmation.

After dispatch, delivery typically takes approximately 3–7 working days, depending on the destination, courier service and serviceability of the delivery pincode.

The estimated overall delivery time is therefore generally 4–9 working days from the date of order.

These timelines are estimates and are not guaranteed delivery dates. Delays may occur due to circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, operational disruptions, incorrect addresses or other logistical issues.

Shipping and delivery services are facilitated through our logistics partners, including Shiprocket and its associated courier partners.

Customers are responsible for providing a complete and accurate delivery address, including:

• Name
• Flat/shop/house number
• Street or locality
• City
• State
• Pincode
• Contact telephone number

Auto Armor is not responsible for delays or failed deliveries caused by an incorrect or incomplete address or an unavailable recipient.

Additional shipping charges may apply if a shipment has to be re-dispatched due to an incorrect address or other circumstances attributable to the customer.

Customers are encouraged to inspect the outer packaging at the time of delivery.

If a package appears visibly damaged, torn, wet or tampered with, please photograph or record the package before opening it and contact us as soon as possible.

If the product inside is damaged, please notify us within 48 hours of delivery and provide clear photographs or videos of the package and product.

Transit-damage claims will be reviewed on a case-by-case basis.

Auto Armor products, particularly vehicle-specific products, are subject to our Returns & Support Policy.

We generally do not accept returns or refunds simply because a customer has changed their mind after placing an order.

Where applicable, we may provide a replacement or other resolution for issues including:

• Incorrect fitment supplied by Auto Armor
• Confirmed manufacturing defects
• Damage during transit

Where the customer has selected the wrong vehicle, make, model or year, any replacement may be subject to applicable replacement and shipping charges.

Please refer to our Returns & Support Policy for the complete procedure and applicable conditions.

If a product has a genuine manufacturing defect, please contact us within 7 days of delivery with clear photographs or videos showing the issue.

If the issue is confirmed to be a manufacturing defect, Auto Armor will arrange an appropriate resolution, which may include replacement of the product.

Manufacturing defects do not include damage resulting from:

• Incorrect use
• Accidents
• Improper handling
• Improper installation or use
• Normal wear and tear
• Modifications to the product
• Damage caused by external factors after delivery

If you selected the correct vehicle make, model and year but Auto Armor supplied an incorrectly fitted vehicle-specific product, please contact us within 7 days of delivery.

If the incorrect fitment is confirmed to be an error on our part, we will arrange a replacement at no additional cost to you, including applicable shipping charges.

We may request photographs or videos to assess the fitment issue.

If you select an incorrect vehicle make, model, year or variant while placing your order, Auto Armor is not responsible for the resulting fitment issue.

If you realise that you have selected the wrong vehicle shortly after placing your order, please contact us as soon as possible. If the order has not yet been dispatched, we will make reasonable efforts to correct the vehicle details before processing the order.

If the order has already been processed or dispatched, a replacement may be possible subject to product availability and applicable replacement and shipping charges.

Because certain Auto Armor products are vehicle-specific, we do not accept returns or refunds solely because a customer has changed their mind after placing an order.

Customers are encouraged to contact us before ordering if they require assistance selecting the appropriate product.

Replacement products are subject to product availability.

Where a replacement is approved, the replacement product will generally correspond to the original product ordered unless otherwise agreed with the customer.

A replacement does not automatically extend or restart any applicable warranty or support period unless specifically stated by Auto Armor.

Customers are responsible for using Auto Armor products appropriately and in accordance with any instructions provided with the product.

Auto Armor products should not be used in a manner inconsistent with their intended purpose.

The customer is responsible for ensuring that the product is properly fitted, secured and used according to the instructions provided.

We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that all website content will always be complete, current or error-free.

We may modify, update, suspend or discontinue any part of the website, product range or content without prior notice.

All content appearing on the Auto Armor website, including but not limited to:

• Brand names
• Logos
• Product images
• Product descriptions
• Graphics
• Videos
• Designs
• Text
• Website layout

is owned by or licensed to Auto Armor and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish or commercially use our content without prior written permission.

You agree not to use our website:

• For any unlawful purpose
• To place fraudulent or unauthorised orders
• To attempt to gain unauthorised access to our website or systems
• To interfere with the operation or security of the website
• To copy or reproduce website content without permission
• To introduce malicious software or harmful code
• To impersonate another person or entity

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

Our website may use third-party service providers to facilitate payments, shipping, analytics, authentication and other functions.

These may include payment processors such as Razorpay, logistics platforms such as Shiprocket, courier companies and other technology providers.

Your use of certain third-party services may also be subject to their respective terms and privacy policies.

To the extent permitted by applicable law, Auto Armor will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or products.

Auto Armor's responsibility in relation to a defective, damaged or incorrectly supplied product will generally be limited to the remedies available under our applicable Returns, Refunds and Support policies.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Auto Armor will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, fires, strikes, government restrictions, transportation disruptions, internet or technology failures, civil disturbances or other events outside our reasonable control.

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store and share personal information.

Please review our Privacy Policy before placing an order.

These Terms & Conditions are governed by the laws of India.

Any dispute arising in connection with these Terms or your purchase from Auto Armor will be subject to the applicable courts and legal authorities having jurisdiction in Mumbai, Maharashtra, subject to applicable law.

Auto Armor may update these Terms & Conditions from time to time.

The latest version will be published on our website with the applicable “Last Updated” date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

If you have any questions regarding these Terms & Conditions, your order or our products, please contact us:

Auto Armor
Owned and operated by Guneet Singh Chadha
Shop No. 6, 473, S. V. P. Road, Charni Road, Girgaon, Mumbai, Maharashtra, India
GSTIN: 27BARPC0922K1ZN
Email: hello@autoarmor.in
Phone: +91 9967763455